What's New

HKRS products delivery schedule (effective date: 1/11/2022)

*Monday:
Hong Kong Island

*Tuesday:
Tai Kok Tsui, Mong Kok, Yau Ma Tei, Tsing Yi, Tsuen Wan (Excluding Sham Tseng), Kwai Fong, Kwai Hing, Mei Foo, Lai Chi Kok, Cheung Sha Wan, Sham Shui Po, Kowloon Tong, Yau Yat Chuen, Lok Fu, Tsz Wan Shan, Diamond Hill, Wong Tai Sin, San Po Kong, Shek Kip Mei

*Wednesday:
Tseung Kwan O, Sai Kung (Excluding Sai Sha Road, Che Ha Estate), Lam Tin, Kwun Tong, Ngau Tau Kok, Sau Mau Ping, Kowloon City, Ngau Chi Wan, Yau Tong, Shun Lee, Kowloon Bay, Ping Shek, Choi Hung, Choi Wan, Clear Water Bay, Kai Tak, Whampoa, Hung Hom, Ma Tau Wai Road, Ho Man Tin, To Kwa Wan, Tsim Sha Tsui, Jordan

*Thursday:
Ma On Shan, Sai Kung Sai Sha Road, Che Ha Estate, Sha Tin, Tai Po, Fanling, Tai Wo Estate, Sheung Shui (Excluding Kwu Tung District)

*Friday:
Tuen Mun, Tin Shui Wai, Yuen Long, Kam Tin, Shek Kong, Sham Tseng, Gold Coast, Ting Kau, Sheung Shui Kwu Tung District

*1st Saturday of every month:
Tung Chung, Ma Wan District

  • Monday to Friday: 16:30-00:00 (Depending on how many orders and shipping route arrangement).
  • Sat and Public Holiday: Please check our official website for special arrangement. If you have any enquiry, please call us by phone 35800050.
  • The proposed time period is only for reference. It may have a little bit delay if there are traffic jam or other accidents.
  • If there are no lift at the shipping address, logistics will need to charge $10 per stairs for extra transportation fee.
  • If we have other special arrangement, HKRS will contact the customers ASAP.
  • If the customer refuse to receive their orders that already arrived shipping address. Please be noted that customer still need to pay $60 logistic fee.

-----------------------------------------------------------------------------------------------------------------------------

Urgent Announcement:

Due to the fact that a customer who was preliminary diagnosed/confirmed with COVID-19/mandatory home quarantine recently concealed his/her condition before the delivery was arranged by HKRS, our driver had direct contact with the customer during the delivery. After the delivery, the security guard inform our driver the customer's condition. Although our driver has been thoroughly disinfected himself and tested for the virus immediately after the event, to ensure safety as much as possible, the behavior of the customer will indeed increase the risk of direct/indirect infection of the driver, staff, volunteers, customers and rabbits, and the consequences are disastrous.

We have been trying our best to protect the driver, staff, volunteers, customers and rabbits. We cannot accept the behavior of this customers. We urge all customers to maintain self-discipline.

In view of this, if the customer who is preliminary diagnosed/confirmed with COVID-19/mandatory home quarantine recently, who need to arrange for the delivery, please notify the staff before delivery, so that we can arrange the delivery of the products and place the products in front of the customer's door after the customer has completed the money transfer. this will be an only way can achieve a double-win situation.

If we find that any customer deliberately conceals his/her condition, we reserve the right to blacklist the customer. Please understand.